Triathlon Queensland abides by Triathlon Australias policies of dispute resultion, which can be found in the Member Protection By-law available here.

Content of this module:

• Present what member protection encompasses
• Identify what a breach of member protection is, and know what texts to refer to
• Explain what the solutions are to resolve the dispute, use mediation or present the case to a tribunal in case mediation does not work
  

Triathlon Australia Member Protection Policy provides efficient frames of action to resolve disputes between persons and / or organisations bound by the By-law, that is to say competitors, volunteers, technical officials, race directors and committee members. Procedures are easy-to-use, trustworthy and confidential to ensure that the complaint will be dealt with in the most efficient way. Any person may report a complaint about a person and / or organisation bound by the By-law, provided that they reasonably believe a breach has been committed. The complaint should be transmitted to the Member Protection officer of Triathlon Australia or Triathlon Queensland, or the CEO of Triathlon Australia or Triathlon Queensland.

Complaint procedures can be found in attachement D1 of the TA Member protection By-law.

Breaches of the Member Protection policy can be found at article 9 of the By-law. Anything contrary to the By-law done by a person or organisation to which the By-law applies, or bringing the sport or TA into disrepute in relation to a matter covered by this By-law are examples of breaches of the By-law.

Attachement D of the By-law deals with the forms of discipline breaches can be sanctioned by. Sanctions can vary from making a written or oral appology, to being suspended or having ones employment suspended among other sanctions.

TA aimes at resolving conflicts in the simplest way possible. In most cases, bringing the two parties together is sufficient to find an agreement and no disciplinary measure is necessary. However, if no consensus can be reached, two solutions exist to sort the dispute out.

The people involved in the complaint have recourse to the intervention of a third and neutral person. That person has to have been agreed upon by both parties involved in the dispute. It doesnt affect the mediation process if an investigation is taking place before, during or after the mediation. Mediation presents advantages in the way that it enables parties to keep the problem confidential and to be resolved more quickly.

You will find more information on the mediation process in attachement D2 of the by-law.

A hearings tribunal may be constituted to hear a complaint provided that the complaint is formal and has been referred by the Member Protection Officer of TA or a STTA, or the CEO of TA, for an alleged breach of the By-law.

Triathlon Australias tribunal hearings procedure is described in Attachment D5 of the Member Protection By-law.

Member Protection Policy Attachments

Here are documents you may need if you have to go through a complaint procedure: